For troubleshooting purposes, SlantRange support may request the system.log file from your sensor.
To generate the log file:
- Power on the sensor
- Open the SlantRange Toolbox app
- Click System Log
- Connect to sensor via WiFi
- Start the process to write the system log file to the SD card.
3p systems: slantrange3p
4P systems: slantrange
The file can be relatively large, so wait 30 seconds after completion before shutting the sensor down. Once powered down, remove the SD card from the sensor, and insert into your computer.
Please send the system.log.tar.gz file to SlantRange support.